SHIPPING & RETURNS
Orders will be dispatched within 7 days
Handmade items such as facemasks normally take between 1-2 weeks to disptach
Return & Exchange Policy
I gladly accept returns and exchanges
Contact us within: 14 days of delivery
Dispatch items back within: 30 days of delivery
We don't accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons) this includes facemasks unless there is a quality issue
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.