SHIPPING & RETURNS

Shipping Policy

Orders will be dispatched within 7 days

Handmade items such as facemasks normally take between 1-2 weeks to disptach

Return & Exchange Policy

I gladly accept returns and exchanges

Contact us within: 14 days of delivery

Dispatch items back within: 30 days of delivery

We don't accept cancellations

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons) this includes facemasks unless there is a quality issue

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

GET TO KNOW US

  • Black Instagram Icon
  • Black Pinterest Icon
  • Black Facebook Icon

© LOVELYBOYDESIGNS